Specified Commercial Transaction Law
Distributor/Operator
Ayako Oda
Location
We will disclose it promptly upon request.
Telephone number
We will disclose it promptly upon request.
Email address
labeluca[at]odacvaa.com (please change [at] to @ )
Homepage URL
Sales price
Listed on each product page (all prices excluding tax)
Required fees other than the product price
Consumption tax (10%)
Shipping fee: 185 yen nationwide (Click Post)
Free shipping conditions: Free shipping for orders over 4,400 yen (tax included)
Bank transfer fee (if transferring by bank): To be paid by the customer
Payment Method
Bank transfer (prepaid)
Credit card payment
Payment deadline
Bank transfer: Please pay within 5 business days after the order is confirmed. (Items will be shipped after payment is confirmed)
Credit card payment: Payment is confirmed when you place your order.
Delivery time of the product
We will ship within 3-5 business days after payment is confirmed.
Returns and Exchanges
If the product you receive is defective or damaged, please contact us within 7 days of receiving the product. We will only accept returns or exchanges for unused and unopened products.
Returns and exchanges cannot be accepted in the following cases:
Returns due to customer reasons (different from what you expected, wrong order, etc.)
Opened or used items
If you would like to return or exchange an item, please contact us by email with your order number and we will guide you through the process.